Terms & Conditions

OVERVIEW

Please read these Terms and Conditions (“Terms,” “Terms of Service,” or “Agreement”) carefully before purchasing products or services from Teresa Ford Coaching (“Company”). By purchasing from Company, accessing Company’s Services, or checking the box indicating acceptance of these Terms at checkout, you (“Participant”) agree to be bound by these Terms and Conditions. Company and Participant may each be referred to individually as a “Party” and collectively as the “Parties.” If Participant does not agree to these Terms and Conditions, Participant may not purchase, access, or use the Services. Any additional features, resources, courses, materials, or tools included with a purchase are also subject to these Terms unless otherwise expressly stated. Company reserves the right to update, change, or replace these Terms by posting an updated version on Company’s website. Changes will apply prospectively as permitted by applicable law. Company’s website is hosted through Duda. Company may use third-party platforms, including ThriveCart for checkout and payment processing and MemberVault for delivery of digital courses and materials. Company may change third-party service providers from time to time without materially reducing the Services Participant purchased.

SECTION 1: SERVICES

Company Services. Company agrees to provide the products, programs, courses, coaching services, digital materials, resources, or other services identified on the applicable sales or checkout page at the time of purchase (collectively, “Services”). Services are not a membership or subscription unless expressly identified as such at the time of purchase.

Company reserves the right to refuse Services to any person to the extent permitted by law. Unless otherwise stated, Company delivers Services virtually. Digital courses, lessons, videos, guides, worksheets, frameworks, formulas, cheat sheets, and other course materials (“Course Materials”) may be delivered through Company’s designated member portal or another online platform.

Participant may receive account credentials or instructions for accessing Course Materials after purchase. Participant is responsible for maintaining the confidentiality and security of Participant’s account credentials and may not share login credentials or provide another person with unauthorized access to the Services.

Company may provide Services through prerecorded content, downloadable resources, live virtual sessions, private coaching, group coaching, workshops, or other formats, depending on the specific offer purchased. Purchase of one Service does not entitle Participant to coaching, live sessions, community access, future courses, or other Services unless expressly included on the applicable sales or checkout page. Company may make reasonable changes to the format, presentation, platform, scheduling, or delivery of Services when necessary, provided that the essential nature of the purchased Services is not materially diminished.

Bonuses and Additional Materials. Company may occasionally offer bonuses, supplemental resources, promotional materials, or additional content with certain purchases. Unless otherwise stated, bonuses are available according to the terms presented at the time of purchase. Bonuses and supplemental materials have no cash value, are non-transferable, and may not be exchanged for other Services. Company may update, replace, archive, or discontinue supplemental or bonus materials when reasonably necessary.

Participant Responsibilities. Participant understands that Company provides education, tools, frameworks, guidance, and resources, but Participant remains responsible for Participant’s own decisions, actions, implementation, relationships, communication, and results. Participant agrees to use the Services lawfully and respectfully and not to interfere with Company’s platforms, instructors, contractors, other participants, or delivery of Services. Where a Service includes live coaching, group interaction, community participation, or other interactive features, Participant agrees to communicate respectfully and refrain from threatening, harassing, discriminatory, abusive, or disruptive conduct.

Company reserves the right to restrict or terminate access to interactive Services when Participant’s conduct materially violates these Terms or interferes with the experience, privacy, or safety of others.

SECTION 2: FEES & PAYMENTS

Fees. In consideration for the Services, Participant agrees to pay Company the amount presented at checkout (“Fee”). Participant is responsible for the full purchase price agreed to at the time of purchase (“Effective Date”). Participant may pay by credit card, debit card, or other electronic payment method available through Company’s checkout provider. If Participant selects a payment plan, the payment plan represents an installment arrangement for the total purchase price and does not constitute a month-to-month subscription unless expressly stated otherwise at checkout. Participant remains responsible for the full purchase price, subject to applicable law and the terms of this Agreement.

Late or Failed Payments. If a scheduled payment fails, Company may make reasonable attempts to process the payment again and may notify Participant that updated payment information is required. Company may temporarily suspend access to Services while an account has an outstanding payment balance. Access may be restored when the account is brought into good standing.

Refunds and Cancellations. Unless a different refund policy is expressly stated on the applicable sales page or checkout page, purchases of digital Services and Course Materials are final and non-refundable to the fullest extent permitted by applicable law. Because digital Services may provide Participant with immediate access to proprietary educational materials, videos, downloads, frameworks, formulas, guides, and other intellectual property, cancellation of access after purchase does not automatically entitle Participant to a refund. Nothing in this provision limits any refund, cancellation, or consumer right that applicable law cannot legally waive. If Company approves a refund or determines that a refund is required because of a billing error, duplicate charge, or applicable law, the refund will ordinarily be returned through the original payment method or payment processor, subject to the processor’s policies.

Credit Card Authorization. Participant authorizes Company and its payment processor to charge the payment method selected at checkout for the amount due at purchase and, if Participant selects a payment plan, for subsequent scheduled installments. Participant agrees to keep payment information current and valid until all agreed payments are completed.

Billing Review & Temporary Access Hold. If Participant reports a billing discrepancy, including a duplicate payment, incorrect amount, promotional-code issue, or unauthorized transaction, Company may temporarily place access to the affected Services on hold while it investigates the matter. Once the review is complete, Company will restore access for accounts determined to be in good standing.

SECTION 3: TERM AND TERMINATION

Term. This Agreement begins on the Effective Date and continues for as long as necessary to govern Participant’s purchase, access to, and use of the Services, including provisions intended to survive termination.

Termination for Cause by Company. Company may suspend or terminate Participant’s access to Services if Participant materially breaches this Agreement and fails to cure the breach within seven (7) calendar days after receiving written notice, where the breach is reasonably capable of being cured. Company may suspend access immediately where reasonably necessary to address fraud, unauthorized sharing or reproduction of Company materials, unlawful conduct, security threats, harassment, or other conduct that could materially harm Company, its intellectual property, its systems, or other participants.

Termination for Cause by Participant. Participant may provide Company written notice if Company materially fails to provide the Services purchased by Participant. Company will have fourteen (14) calendar days after receiving written notice to cure the material failure where it is reasonably capable of being cured.

Chargebacks and Payment Disputes. Participant agrees to contact Company first regarding billing errors or payment disputes so Company has a reasonable opportunity to investigate and resolve the issue. Nothing in this Agreement prevents Participant from exercising lawful rights available through Participant’s card issuer, payment processor, bank, or applicable consumer-protection law. Company reserves the right to provide transaction records, checkout records, access records, acceptance of these Terms, correspondence, and other relevant evidence when responding to a chargeback or payment dispute. Company may suspend access to Services associated with a disputed payment while the dispute is pending, to the extent permitted by law.

Effect of Termination. Termination or suspension of access does not automatically cancel payment obligations already incurred under this Agreement, except where otherwise required by applicable law or expressly agreed to by Company in writing. Sections relating to intellectual property, confidentiality, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that by their nature should survive termination will remain in effect.

SECTION 4: INTELLECTUAL PROPERTY AND CONFIDENTIALITY

Company Intellectual Property. Participant acknowledges that the Services contain valuable intellectual property owned by or licensed to Company. This may include, without limitation, course videos, audio recordings, presentations, slides, frameworks, formulas, methods, processes, worksheets, guides, cheat sheets, written materials, exercises, graphics, branding, trademarks, trade names, program names, course names, website content, downloads, recordings, and other original materials (“Company Materials”). Except where expressly stated otherwise, Company Materials are provided solely for Participant’s personal, non-commercial use. Participant may not copy, reproduce, republish, distribute, sell, sublicense, upload, publicly display, publicly perform, modify, create derivative commercial products from, teach, share, or otherwise commercially exploit Company Materials without Company’s prior written permission. Purchase of Services does not transfer ownership of Company’s intellectual property to Participant.

Account and Material Sharing. Participant may not share Course Materials, downloads, videos, member-portal access, login credentials, worksheets, guides, or other proprietary Company Materials with individuals who have not purchased or otherwise been authorized to access those materials.

Confidential Information. Participant may receive access to non-public information concerning Company’s proprietary methods, business operations, course development, unreleased materials, or other information reasonably understood to be confidential (“Confidential Information”). Participant agrees not to use or disclose Company’s Confidential Information except as necessary for Participant’s authorized use of the Services or as required by law. Confidential Information does not include information that is publicly available through no breach of this Agreement, independently developed without use of Company’s Confidential Information, or lawfully obtained from a third party without a confidentiality obligation.

Other Participants’ Privacy. If Participant takes part in coaching sessions, group programs, communities, workshops, or other Services where other participants share personal information, Participant agrees to respect the privacy of those participants and not record, reproduce, publish, or disclose another participant’s private statements or personal information without permission.

SECTION 5: DEFAULT AND REMEDIES

Remedies. If either Party materially breaches this Agreement, the non-breaching Party may pursue remedies available under applicable law, subject to the limitations contained in this Agreement. Company may seek appropriate relief for unauthorized copying, disclosure, distribution, sale, or commercial exploitation of Company Materials or Confidential Information.

Attorney’s Fees and Costs. To the extent permitted by applicable law, a prevailing Party in a legal proceeding arising from a material breach of this Agreement may seek recovery of reasonable attorney’s fees and costs where such recovery is authorized by law or ordered by the applicable court.

Law, Jurisdiction and Venue. This Agreement and any dispute relating to it will be governed by the laws of the State of Utah, without regard to conflict-of-laws principles. To the extent permitted by applicable law, legal proceedings arising from this Agreement shall be brought in a court of competent jurisdiction in the State of Utah.

Dispute Process. Before filing a lawsuit, the Parties agree to make a good-faith effort to resolve disputes informally, except where immediate injunctive or other emergency relief is reasonably necessary.

Notice. The Party asserting a dispute shall provide written notice describing the nature of the dispute and the requested resolution. The Parties agree to communicate in good faith in an effort to resolve the dispute.

Mediation. If the Parties cannot resolve the dispute informally, they may mutually agree to participate in mediation before pursuing litigation. Unless otherwise agreed in writing, each Party will be responsible for its own legal expenses and will share agreed mediation fees equally. Nothing in this Section prevents either Party from pursuing rights or remedies that cannot lawfully be restricted or waived.

SECTION 6: DISCLAIMERS; LIMITATION OF LIABILITY

Educational and Coaching Disclaimer. Company’s Services are intended for educational, informational, personal-development, and coaching purposes. Company does not provide medical care, mental-health treatment, psychotherapy, psychiatric services, diagnosis, legal advice, financial advice, or other licensed professional services through its courses or coaching unless expressly stated otherwise. Nothing contained in the Services is intended to diagnose, treat, cure, or prevent a medical or mental-health condition or replace individualized advice from an appropriately qualified professional. Participant remains responsible for determining whether and how to apply information provided through the Services to Participant’s individual circumstances.

Relationship Disclaimer. The company may provide educational material concerning communication, boundaries, self-trust, personal development, emotional awareness, relationships, and related subjects. Company does not control the behavior, decisions, reactions, or conduct of any third party and does not guarantee that using Company’s materials will cause another person to behave differently or produce a particular relationship outcome.

Warranty Disclaimer. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED. COMPANY DOES NOT WARRANT THAT DIGITAL PLATFORMS OR SERVICES WILL OPERATE WITHOUT INTERRUPTION, ERROR, DELAY, SECURITY INCIDENT, OR THIRD-PARTY TECHNICAL FAILURE.

No Guarantees. Participant understands that Company does not guarantee any particular personal, emotional, relationship, professional, financial, lifestyle, health, or other result from participation in the Services. Testimonials, examples, client stories, and descriptions of previous results are illustrative and do not guarantee that Participant will experience the same or similar results. Participant’s results depend on numerous factors, including Participant’s decisions, circumstances, participation, implementation, communication, effort, environment, and factors outside the Company’s control.

Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO PARTICIPANT’S PURCHASE OR USE OF THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S AGGREGATE LIABILITY ARISING FROM PARTICIPANT’S PURCHASE OR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY PARTICIPANT TO COMPANY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. Nothing in this Agreement excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 7: INDEMNITY

To the fullest extent permitted by applicable law, Participant agrees to indemnify and hold harmless Company and its owners, employees, contractors, representatives, and agents from third-party claims, liabilities, damages, losses, costs, or reasonable expenses arising from Participant’s unlawful use of the Services, infringement or misuse of Company’s intellectual property, unauthorized distribution of Company Materials, or material breach of this Agreement. This provision does not require Participant to indemnify Company for claims resulting from Company’s own unlawful conduct where such indemnification is prohibited by law.

SECTION 8: MISCELLANEOUS

Amendment and Modification. Company may reasonably modify the format, platform, presentation, scheduling, or delivery of Services when necessary, provided that the essential purchased Services are not materially diminished. Material changes to these Terms will be made prospectively as permitted by applicable law.

Assignment and Binding Effect. Participant may not transfer or assign Participant’s access to Services without Company’s prior written consent. Company may assign its rights and obligations under this Agreement in connection with a sale, restructuring, transfer, or succession of its business, subject to applicable law.

Calendar Days and Time. Unless expressly stated otherwise, references to “day” or “days” mean calendar days. If a required deadline falls on a Saturday, Sunday, or federal holiday, the deadline may be extended to the next business day where appropriate.

Electronic Agreement. Participant agrees that checking an acceptance box, completing a purchase, or otherwise electronically accepting these Terms constitutes Participant’s agreement to be bound by them to the extent permitted by applicable law. Electronic records relating to Participant’s purchase and acceptance may be maintained by Company or its service providers.

Effective Date. “Effective Date” means the date Participant completes the applicable purchase and accepts these Terms.

Headings and Captions. Headings are included for convenience and organization only and do not limit or expand the meaning of any provision.

Entire Agreement. These Terms, together with the applicable sales page, checkout page, and any additional written terms expressly incorporated into Participant’s purchase, constitute the agreement between the Parties concerning the purchased Services and supersede prior representations concerning the same subject matter. If a specific written term presented at checkout expressly conflicts with a general provision of these Terms, the specific checkout term will control with respect to that purchase.

Non-Disparagement. Nothing in this Agreement prohibits either Party from providing truthful statements, reviews, testimony, reports to governmental authorities, communications required by law, or otherwise exercising legally protected rights. Neither Party shall knowingly make false statements of fact about the other with the intent to unlawfully damage the other Party’s reputation or business.

Notice. Notices required under these Terms must be provided in writing by email to Company at teresafordcoaching@gmail.com. Participant notices will be sent to the email address associated with Participant’s purchase unless Participant provides Company with an updated email address.

Severability. If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the greatest extent permitted by law, and the remaining provisions shall remain in effect.

Testimonials, Reviews, and Publicity. Participant retains ownership of Participant’s original written statements, reviews, photographs, videos, or other contributions. Company will not use Participant’s name, image, likeness, testimonial, private coaching content, or identifiable personal story for advertising or promotional purposes without Participant’s permission or another lawful basis for such use. Participant may voluntarily authorize Company to use a testimonial, review, photograph, recording, or other contribution pursuant to the terms of a separate release, submission form, written authorization, or other clear consent. Nothing in this provision restricts Company from displaying reviews or contributions submitted by Participant with the reasonable expectation that they would be publicly displayed, subject to applicable law.

Waiver. A Party’s failure to enforce a provision of this Agreement does not constitute a waiver of that provision or the right to enforce it later. A waiver of one breach does not constitute a waiver of any subsequent breach.

Force Majeure. Neither Party shall be liable for delay or failure to perform obligations caused by circumstances beyond that Party’s reasonable control, except for payment obligations already due. Such circumstances may include natural disasters, fire, flood, severe weather, epidemic or pandemic, war, terrorism, civil unrest, governmental action, labor disruption, widespread power or internet outages, failure of essential third-party technology providers, or other comparable events outside the affected Party’s reasonable control. The affected Party will make reasonable efforts to resume performance when reasonably possible.